Privacy Policy

Accel eCommerce

This Privacy Policy describes the commitment at Accel eCommerce to the privacy of visitors to the Accel eCommerce website located at Accel eCommerce and of its customers (“Subscribers”). Except as required by law or as otherwise provided herein, Accel eCommerce will take commercially reasonable steps to ensure your right to privacy. Accel eCommerce is committed to developing long lasting relationships that are built on trust and would never intentionally violate that trust.

Who We Are

Accel eCommerce provides cloud-based solutions, including web-hosting, domain name and related products and services, to businesses, individuals, non-profit organizations and others. Accel eCommerce is able to provide a variety and range of products and services to help Subscribers with their technological needs. When building a website, start here. Aspire offers a shared service that delivers a powerful, proven platform that's perfect for hosting your websites, reserving and building out new domain names, and managing all of your necessary storage online. All products come with an unconditional 30-day money back guarantee as well as simplified cancellation processes via email, and our best-in-classes telephone support services. We use the high touch customer service as a catalyst for retention and ongoing product and service sales over the entire lifecycle of the client's business.

Information Collected

1. Subscriber Information

   Subscribers are asked to provide certain personal information when they sign up for Accel eCommerce services including name, postal address, email address, telephone number, and billing information (such as a credit card number). In addition, to register a domain name, Subscribers are asked to provide this information for the registrant, administrative contact, technical contact and billing contact of the domain name (collectively, “Domain Name Registration Information”), for submission to the appropriate domain registry or registration database. Subscribers may also be asked to complete an online form that collects information about demographics, product usage and preferences, along with other information that will help us improve our products and services.

2. Social Media

   Accel eCommerce’s website includes social media features (such as the Facebook “Like” button). These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets may be hosted by a third party or directly on Accel eCommerce’s website. Your interactions with these features are governed by the privacy policy of the company providing the feature.

3. Cookies and Tracking

   Accel eCommerce uses different types of cookies (which are electronic collections of information stored on a local computer that are used by websites to keep track of visitors and registered users and to relate one computer transaction to a later one) and other methods of uniquely tracking visitors for different purposes. For example, some cookies are “required cookies” which are necessary for Accel eCommerce’s website to work. In addition, cookies are used to provide Accel eCommerce’s existing Subscribers with the opportunity for continued savings and increased convenience as described in more detail below.

   1. Cookies for Improving Our Web Site

      Accel eCommerce uses “performance cookies” to inform Accel eCommerce of a repeat visit. However, these cookies do not tell Accel eCommerce who a visitor is, the visitor’s name, email address, or passwords.

   2. Cookies for Banner Rewards Program

      To offer Accel eCommerce Subscribers continued savings, Accel eCommerce uses cookies to help monitor the traffic generated from Accel eCommerce banners and logo buttons displayed on Accel eCommerce Subscribers’ websites.

   3. Cookies for Subscriber Account Management

      For Accel eCommerce Subscribers, Accel eCommerce uses “functional cookies” to store user names for added convenience. For example, the cookie would contain a piece of identifying information such as a customer ID, username, or session ID that would be used to look up the customer ID. Accel eCommerce offers password-protected, web-based management tools as part of its webhosting packages. By storing a Subscriber’s username in a cookie, the Subscriber will not have to fill out form fields each time he or she manages the account. (The cookie does not store passwords.)

   4. Cookies For Advertising

       Accel eCommerce may also utilize “advertising cookies” to track referrals from internal and external affiliates, as well as advertising campaigns. Accel eCommerce may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help Accel eCommerce measure the effectiveness of its advertising and to enable Accel eCommerce to provide more focused marketing communications to you.

You may set your web browser to notify you when you receive a cookie or change the settings on your web browser to clear or disable cookies. If you decide not to accept cookies, you may not be able to take advantage of all of the features of Accel eCommerce’s website. Additionally, please be aware that if you visit third party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Cookies do not enable third parties to access any of your personal (i.e., contact) information. However, advertisers and partners may also use their own cookies. Accel eCommerce does not control use of these cookies and are not responsible for information collected through them.
Customer Surveys  Accel eCommerce may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage Subscribers to participate in these surveys because they provide Accel eCommerce with important information that helps improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.
Collection by Linked Websites  Accel eCommerce may provide links to some third party websites as a convenience. Please exercise care when visiting linked websites. The linked websites have separate and independent privacy statements, notices and terms of use which we recommend you read carefully. When you visit or make purchases through these third party sites, you may be asked to provide personal information, such as your name, address, email address, phone number, and credit/debit card information. Please note that in such cases, you are providing information to a third party and Accel eCommerce has no control over such third party’s use of any information you provide and, therefore, Accel eCommerce has no responsibility or liability for the manner in which the third party that operates a linked website may collect, use, disclose, secure or otherwise treat your personal information. Except as provided herein, Accel eCommerce will not provide any of your personal information to any third parties without your consent.
Sharing of Information
1. Confidentiality  With the exception of other members of the Endurance corporate family and trusted business partners who work with or on behalf of Accel eCommerce, and are subject to specific confidentiality agreements, Accel eCommerce will not provide or sell to any third party your personal information and will keep all Subscriber information confidential, subject to the following:
   1. Service Providers  Upon registration for Accel eCommerce services, certain Subscriber information may be transferred to trusted affiliated or unaffiliated third parties that help Accel eCommerce provide certain services or that provide certain services on Accel eCommerce’s behalf. For example, Subscriber information may be transferred to Accel eCommerce’s affiliated registrar, FastDomain (WHOIS Domain Name Registration Information), or to unaffiliated third parties that help Accel eCommerce provide email services or SSL certifications.
   2. Co-marketing Activities  Some services are offered or promoted in conjunction with a Accel eCommerce partner or sponsor. For example, Accel eCommerce may partner with other corporate affiliates of Endurance or with trusted non-affiliated partners for co-promotions of a particular product or service. Accel eCommerce may share certain Subscriber contact information but no billing information with Accel eCommerce’s partner or sponsor in order to provide the relevant services or to run the promotion. If Accel eCommerce shares Subscriber information with partners and sponsors, Accel eCommerce requires that they maintain the Subscriber information in confidence, and use the information solely for purposes of providing the services or carrying out the agreed upon promotion.
   3. Online Advertisements 
Accel eCommerce does not share personally identifiable information about individual users with advertisers. Accel eCommerce may display online advertisements and share aggregated and non-identifying information about Subscribers collected through the registration process or through online surveys and promotions with certain advertisers. This aggregated and non-identifying information may be used to deliver tailored advertisements. For example, an advertiser may tell Accel eCommerce the audience it wants to reach (e.g., males between 25 and 55 years of age) and provide Accel eCommerce with an advertisement tailored to that audience. Based upon the aggregated and non-identifying information collected by Accel eCommerce, Accel eCommerce may then display the advertisement to the intended audience.
   4. Customer Surveys  In addition to sharing survey information with service providers confidentially as described above, Accel eCommerce may share aggregated, non-personally identifying information obtained from customer surveys within the Endurance corporate family or with third parties.
   5. Law Enforcement  Accel eCommerce will respond to subpoenas, court orders, or other legal processes, and will utilize Subscriber information as necessary to establish or exercise Accel eCommerce’s legal rights or defend against legal claims. Additionally, Accel eCommerce will share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or suspected violations of Accel eCommerce’s Terms of Service, or as otherwise required by law.
   6. Domain Registration  In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers (“ICANN”) or certain registries, Domain Name Registration Information has to be made available and accessible to the public through a “WHOIS” search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name’s creation and expiration date. The Domain Name Registration Information you provide is hosted by Accel eCommerce or a third party service provider and is made available to the public through WHOIS searches. Accel eCommerce may deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements. At times, Subscribers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from Accel eCommerce and Accel eCommerce does not control the use of WHOIS information by third parties.
   7. Domain Privacy  When Accel eCommerce is threatened with suit by a third party, or any other legal action is brought to Accel eCommerce’s attention involving Accel eCommerce based on the anonymity of a domain name, Accel eCommerce may seek assurance from you, the customer, concerning your promise to indemnify Accel eCommerce and written confirmation that you have contacted the complainant and made your contact information available to the complainant. Failure to promptly provide these assurances may be considered by Accel eCommerce to be a breach of your agreement with Accel eCommerce and may result in deactivation of your domain name and disclosure of your contact information so that any allegations of infringement or other wrongdoing may be directly resolved between you and the complainant.

Mobile Phone - Opt-in Privacy Policy

Your opt-in mobile phone number will not be shared with third parties/affiliates for marketing/promotional purposes and your personal information will not be shared or sold to third parties for marketing purposes.