Privacy Policy

Accel eCommerce

This Privacy Policy describes the commitment at Accel eCommerce to the privacy of visitors to the Accel eCommerce website located at Accel eCommerce and of its customers (“Subscribers”). Except as required by law or as otherwise provided herein, Accel eCommerce will take commercially reasonable steps to ensure your right to privacy. Accel eCommerce is committed to developing long-lasting relationships that are built on trust and would never intentionally violate that trust.

Who We Are

Accel eCommerce provides cloud-based solutions, including web-hosting, domain name and related products and services, to businesses, individuals, non-profit organizations and others. Accel eCommerce is able to provide a variety and range of products and services to help Subscribers with their technological needs. When building a website, start here. Aspire offers a shared service that delivers a powerful, proven platform that's perfect for hosting your websites, reserving and building out new domain names, and managing all of your necessary storage online. All products come with an unconditional 30-day money back guarantee as well as simplified cancellation processes via email, and our best-in-class telephone support services. We use the high-touch customer service as a catalyst for retention and ongoing product and service sales over the entire lifecycle of the client's business.

Information Collected

Subscriber Information

Subscribers are asked to provide certain personal information when they sign up for Accel eCommerce services including name, postal address, email address, telephone number, and billing information (such as a credit card number). In addition, to register a domain name, Subscribers are asked to provide this information for the registrant, administrative contact, technical contact and billing contact of the domain name (collectively, “Domain Name Registration Information”), for submission to the appropriate domain registry or registration database. Subscribers may also be asked to complete an online form that collects information about demographics, product usage and preferences, along with other information that will help us improve our products and services.

Social Media

Accel eCommerce’s website includes social media features (such as the Facebook “Like” button). These features may collect your IP address and which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets may be hosted by a third party or directly on Accel eCommerce’s website. Your interactions with these features are governed by the privacy policy of the company providing the feature.

Cookies and Tracking

Accel eCommerce uses different types of cookies (which are electronic collections of information stored on a local computer that are used by websites to keep track of visitors and registered users and to relate one computer transaction to a later one) and other methods of uniquely tracking visitors for different purposes. For example, some cookies are “required cookies” which are necessary for Accel eCommerce’s website to work. In addition, cookies are used to provide Accel eCommerce’s existing Subscribers with the opportunity for continued savings and increased convenience as described in more detail below.

1. Cookies for Improving Our Web Site: Accel eCommerce uses “performance cookies” to inform Accel eCommerce of a repeat visit. However, these cookies do not tell Accel eCommerce who a visitor is, the visitor’s name, email address, or passwords.
2. Cookies for Banner Rewards Program: To offer Accel eCommerce Subscribers continued savings, Accel eCommerce uses cookies to help monitor the traffic generated from Accel eCommerce banners and logo buttons displayed on Accel eCommerce Subscribers’ websites.
3. Cookies for Subscriber Account Management: For Accel eCommerce Subscribers, Accel eCommerce uses “functional cookies” to store user names for added convenience. For example, the cookie would contain a piece of identifying information such as a customer ID, username, or session ID that would be used to look up the customer ID. Accel eCommerce offers password-protected, web-based management tools as part of its webhosting packages. By storing a Subscriber’s username in a cookie, the Subscriber will not have to fill out form fields each time he or she manages the account. (The cookie does not store passwords.)
4. Cookies For Advertising: Accel eCommerce may also utilize “advertising cookies” to track referrals from internal and external affiliates, as well as advertising campaigns. Accel eCommerce may also use a third party service provider to send emails that you have agreed to receive. Pixel tags and cookies may be used in those email messages to help Accel eCommerce measure the effectiveness of its advertising and to enable Accel eCommerce to provide more focused marketing communications to you.
   You may set your web browser to notify you when you receive a cookie or change the settings on your web browser to clear or disable cookies. If you decide not to accept cookies, you may not be able to take advantage of all of the features of Accel eCommerce’s website. Additionally, please be aware that if you visit third party websites where you are prompted to log in or that are customizable, you may be required to accept cookies. Cookies do not enable third parties to access any of your personal (i.e., contact) information. However, advertisers and partners may also use their own cookies. Accel eCommerce does not control use of these cookies and are not responsible for information collected through them.

Customer Surveys

Accel eCommerce may periodically conduct customer surveys. Participation in our customer surveys is voluntary. However, we encourage Subscribers to participate in these surveys because they provide Accel eCommerce with important information that helps improve the types of services we offer and how we provide them to you. Your personal information, if provided, will remain confidential, even if the survey is conducted by a third party service provider on our behalf.

Collection by Linked Websites

Accel eCommerce may provide links to some third party websites as a convenience. Please exercise care when visiting linked websites. The linked websites have separate and independent privacy statements, notices and terms of use which we recommend you read carefully. When you visit or make purchases through these third party sites, you may be asked to provide personal information, such as your name, address, email address, phone number, and credit/debit card information. Please note that in such cases, you are providing information to a third party and Accel eCommerce has no control over such third party’s use of any information you provide and, therefore, Accel eCommerce has no responsibility or liability for the manner in which the third party that operates a linked website may collect, use, disclose, secure or otherwise treat your personal information. Except as provided herein, Accel eCommerce will not provide any of your personal information to any third parties without your consent.

Sharing of Information

Confidentiality

With the exception of other members of the Accel eCommerce and trusted business partners who work with or on behalf of Accel eCommerce, and are subject to specific confidentiality agreements, Accel eCommerce will not provide or sell to any third party your personal information and will keep all Subscriber information confidential, subject to the following:

1. Service Providers: Upon registration for Accel eCommerce services, certain Subscriber information may be transferred to trusted affiliated or unaffiliated third parties that help Accel eCommerce provide certain services or that provide certain services on Accel eCommerce’s behalf. For example, Subscriber information may be transferred to Accel eCommerce’s affiliated registrar, FastDomain (WHOIS Domain Name Registration Information), or to unaffiliated third parties that help Accel eCommerce provide email services or SSL certifications.
2. Co-marketing Activities: Some services are offered or promoted in conjunction with a Accel eCommerce partner or sponsor. For example, Accel eCommerce may partner with other corporate affiliates of Accel eCommerce with trusted non-affiliated partners for co-promotions of a particular product or service. Accel eCommerce may share certain Subscriber contact information but no billing information with Accel eCommerce’s partner or sponsor in order to provide the relevant services or to run the promotion. If Accel eCommerce shares Subscriber information with partners and sponsors, Accel eCommerce requires that they maintain the Subscriber information in confidence, and use the information solely for purposes of providing the services or carrying out the agreed upon promotion.
3. Online Advertisements: Accel eCommerce does not share personally identifiable information about individual users with advertisers. Accel eCommerce may display online advertisements and share aggregated and non-identifying information about Subscribers collected through the registration process or through online surveys and promotions with certain advertisers. This aggregated and non-identifying information may be used to deliver tailored advertisements. For example, an advertiser may tell Accel eCommerce the audience it wants to reach (e.g., males between 25 and 55 years of age) and provide Accel eCommerce with an advertisement tailored to that audience. Based upon the aggregated and non-identifying information collected by Accel eCommerce, Accel eCommerce may then display the advertisement to the intended audience.
4. Customer Surveys: In addition to sharing survey information with service providers confidentially as described above, Accel eCommerce may share aggregated, non-personally identifying information obtained from customer surveys within the Accel eCommerce or with third parties.
5. Law Enforcement: Accel eCommerce will respond to subpoenas, court orders, or other legal processes, and will utilize Subscriber information as necessary to establish or exercise Accel eCommerce’s legal rights or defend against legal claims. Additionally, Accel eCommerce will share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations or suspected violations of Accel eCommerce’s Terms of Service, or as otherwise required by law.
6. Domain Registration: In certain jurisdictions or pursuant to the rules of the Internet Corporation for Assigned Names and Numbers (“ICANN”) or certain registries, Domain Name Registration Information has to be made available and accessible to the public through a “WHOIS” search. The WHOIS database is a publicly accessible database that lists the Domain Name Registration Information for a particular domain name, the name server(s) to which the domain name points, and the domain name’s creation and expiration date. The Domain Name Registration Information you provide is hosted by Accel eCommerce or a third party service provider and is made available to the public through WHOIS searches. Accel eCommerce may deposit your Domain Name Registration Information with a third-party escrow provider to comply with ICANN requirements. At times, Subscribers may receive solicitations that result from searches of the publicly available WHOIS database by other companies or individuals. Any such solicitations or SPAM do not come from Accel eCommerce and Accel eCommerce does not control the use of WHOIS information by third parties.
7. Domain Privacy: When Accel eCommerce is threatened with suit by a third party, or any other legal action is brought to Accel eCommerce’s attention involving Accel eCommerce based on the anonymity of a domain name, Accel eCommerce may seek assurance from you, the customer, concerning your promise to indemnify Accel eCommerce and written confirmation that you have contacted the complainant and made your contact information available to the complainant. Failure to promptly provide these assurances may be considered by Accel eCommerce to be a breach of your agreement with Accel eCommerce and may result in deactivation of your domain name and disclosure of your contact information so that any allegations of infringement or other wrongdoing may be directly resolved between you and the complainant.
8. SMS Opt-In: Phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Your Options

Public Forums

Please remember that any information you may disclose or post in forums or other public areas of Accel eCommerce’s website or the Internet, becomes public information. You should exercise caution when deciding to disclose personal information in these public areas. To request removal of your personal information from Accel eCommerce community forums or testimonials, contact Accel eCommerce directly and speak with our support division. In some cases, Accel eCommerce may not be able to remove your personal information, in which case Accel eCommerce will let you know why it is unable to do so.

Unsubscribe/Opt-out

When you become a Subscriber of Accel eCommerce, you are automatically subscribed to receive transactional notices about your account, email newsletters and news of special promotions offered through Accel eCommerce and/or in conjunction with Accel eCommerce’s partners. To unsubscribe from Accel eCommerce newsletters and promotional mailings, please update your preferences in your Accel eCommerce control panel or contact support. You may also unsubscribe through the links provided in promotional email messages sent by Accel eCommerce or on Accel eCommerce’s behalf.

How to Access or Modify Your Information

Accel eCommerce allows you to access, update, and correct inaccuracies in your personal information in Accel eCommerce’s custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information Accel eCommerce has in its custody or control by accessing the control panel or by contacting support via email, phone or online chat. Accel eCommerce may request certain personal information for the purposes of verifying the identity of the individual seeking access to their records. To ensure you receive the information you need to manage your account and protect your privacy, please be sure to keep your contact and billing information up to date. You can update all account-related information directly through your control panel. Alternatively, you can contact support.

Children Under 13

This website is not directed towards children and Accel eCommerce does not seek to collect any personal information from children. If Accel eCommerce becomes aware that personal information from a child under the age of 13 has been collected, Accel eCommerce will use all reasonable efforts to delete such information from its database.

Data Security Encryption

When a Subscriber orders from Accel eCommerce, personal data transmissions are encrypted and all of the Subscriber’s personal information is protected. Accel eCommerce uses Secure Sockets Layer (SSL), the industry standard, for encrypting all personal information, including name, address and credit card numbers.

Revisions to this Policy

Accel eCommerce reserves the right to revise, amend, or modify this Privacy Policy at any time and in any manner. However, if Accel eCommerce plans to materially change how it plans to use previously collected personal information, Accel eCommerce will provide you with advance notice prior to the change becoming effective and an opportunity to opt-out of such differing uses. Accel eCommerce encourages you to periodically review this page for the latest information on its privacy practices.

Contact Us Regarding This Policy

If you have any questions about this Privacy Policy or the practices described herein, you may contact us at:

EMAIL: legal@Accelecommerce.net
WEBSITE: AcceleCommerce.net

Mobile Phone Opt-in Privacy Policy

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from Accel eCommerce, you may receive messages related to the following:

• Appointment reminders
• Follow-up messages
• Billing inquiries

Message Frequency:

Message frequency may vary based on the nature of the communication. For example, you may receive up to eight messages per week related to appointments and billing, in addition to any responses generated by your inquiries. For instance, if you send three separate SMS inquiries within a week, you will receive three corresponding replies.

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Accel eCommerce in the following ways:

• Verbally, during a conversation
• By submitting an online form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert the link).

Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt out at any time by texting "STOP."
• For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Accel eCommerce (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, (website link), or interact with us in any other manner.

Information We Collect

• Personal Information: When you contact us through our Website, phone, or email, we may collect personal information that you provide, including your full name, phone number, email address, and mailing address.
• Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

• To Communicate with You: We use your contact information to respond to your inquiries, provide legal services, send administrative information, and keep you informed about your case or our services.
• Marketing and Promotional Communications: With your consent, we may use your information to send you updates, newsletters, or marketing communications via email, phone, or text message. You can opt out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.
• Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to subpoenas, court orders, or legal requests.

Consent to Receive Text Messages

By providing your phone number and opting in, you consent to receive text messages from Accel eCommerce regarding (your inquiry, our services, or related legal matters). Message and data rates may apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Please note that opting out may limit our ability to communicate with you regarding your case or services.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes. We may share your information in the following circumstances:

• Service Providers: We may share your information with our service providers who perform services on our behalf, such as marketing, customer services, or technical support. These service providers are contractually obligated to protect your information and use it only for services they provide.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or the safety of our users or others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

• Opting Out: You may opt out of receiving marketing communications from us by following the instructions in those communications or contacting us directly. If you opt out, we may still send you non-promotional communications related to your legal services or our ongoing business relationship.
• Access and Update Information: You have the right to access, update, or correct your personal information. To do so, please contact us using the information provided below.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or  our privacy practices, please contact us at:

Accel eCommerce
22722 29th Drive SE, Suite 100, Bothell, WA 98021
legal@Accelecommerce.net
AcceleCommerce.net